Q: What are the official working hours of the Civic Amenity Center Department?
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A: 9.45 am to 6.15 pm (8.30 hours)
Q: Are they given a receipt after receiving the documents at the Civic Facilities Center department?
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A: Yes. One copy is provided.
Q: Does the civic amenities center record every document in the book?
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A: Yes
Q: How are documents sent from this office to other corporation offices?
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A: Sent by speed post.
Q: Is there a tracking system available for sent documents?
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A: Yes
Q: Has the department implemented a digital civic amenities center or e-office system?
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A: Yes
Q: What steps are taken if the documents are not received at the destination?
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A: Printouts are made through the e-office computer system.
Q: How is external government correspondence handled?
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A: External government correspondence is received through the postman and sent to the relevant department.